Customer support and filter orders

Order replacement water filters, ask for service on a Nuvia system, or register your warranty from this page. Use the form below and pick what you need, and the right team gets your request.

What you can do here

Have your system's name ready

Whichever you choose, the team needs to know which system you have. The name is on the label of the tank, filter housing or cabinet. If you cannot find it, browse Nuvia products and match the picture.

Send your request

Send us a request

Thinking about a new system?

If you do not have a Nuvia system yet, start with the free water analysis. It is done at your tap, it looks at hardness, chlorine and total dissolved solids, and it is not a health screening. Or read about whole-house water filtration, water softeners and conditioners and reverse osmosis drinking water.

Questions people ask

How do I order replacement water filters?

Use the form on this page and choose "Order water filters". Have your system's name handy, because filters are specific to the system. The name is on the system's label.

How do I find the name of my system?

Look for a label on the tank, filter housing or cabinet. Nuvia system names include Pro, Signature, Simplicity, Advantage, Carbon CRS, Sentry, Filtro, Scale Shield, Thermo Guard, ClarityX, Clarity Oasis and Clarity 2100 QC. The product pages show what each one looks like.

How do I register my warranty?

Go to the warranty registration page, linked above the form.

Where are the warranty terms?

The warranty is a PDF, linked on this page. The terms in that document are the terms, so read it before you rely on a summary.

Book your free water analysis today.

A Nuvia specialist tests your water at your tap and shows you the numbers.

Free water analysis at your tap
Call NuviaCall (951) 734-7400Book Free Analysis