What you can do here
- Order water filters. Choose "Order water filters" in the form below.
- Ask for service on your system. Choose "Customer support" in the form below.
- Own a Nuvia Clarity 2100 QC? Nuvia no longer sells it, but replacement filters and service are still available. Choose "Order water filters" or "Customer support" in the form below.
- Read your warranty. Open the Nuvia warranty (PDF).
- Find your manual. The Filtro's installation and maintenance instructions (PDF) are here. For other systems, look on the system's page under Nuvia products.
Have your system's name ready
Whichever you choose, the team needs to know which system you have. The name is on the label of the tank, filter housing or cabinet. If you cannot find it, browse Nuvia products and match the picture.
Send your request
Thinking about a new system?
If you do not have a Nuvia system yet, start with the free water analysis. It is done at your tap, it looks at hardness, chlorine and total dissolved solids, and it is not a health screening. Or read about whole-house water filtration, water softeners and conditioners and reverse osmosis drinking water.
Sources
Questions people ask
How do I order replacement water filters?
Use the form on this page and choose "Order water filters". Have your system's name handy, because filters are specific to the system. The name is on the system's label.
How do I find the name of my system?
Look for a label on the tank, filter housing or cabinet. Nuvia system names include Pro, Signature, Simplicity, Advantage, Carbon CRS, Sentry, Filtro, Scale Shield, Thermo Guard, ClarityX, Oasis and, for older systems, Clarity 2100 QC. The product pages show what each one looks like.
Where are the warranty terms?
The warranty is a PDF, linked on this page. The terms in that document are the terms, so read it before you rely on a summary.
Need help with your Nuvia system?
Tell us what is going on and Nuvia Customer Support will call you.